Support

Email me about anything

Questions about your account, payments, bugs, feature requests, or something that just isn't working? Email hello@waittounlock.com.

There's no support desk or ticket system. Every email comes directly to me, and I read every one.

Whether you're using the free plan or lifetime access, you'll get the same support.

It helps if you include

• The email address you signed in with
• What you were trying to do, and what happened instead
• Your device and browser, if you're reporting a technical issue

Looking for a refund?

Just send me an email.

WaitToUnlock comes with a 30-day, no-questions-asked refund. You don't need to explain why, and I won't try to change your mind.

Found a security issue?

Please email hello@waittounlock.com before disclosing it publicly so I can investigate and fix it as quickly as possible.

You can also read more about how your passcode is protected on the Security page.